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FAQ VIDEOS

What is aFiberCity®?

East Hartford FiberCity® is more than just a superfast fiber connection to homes and businesses. It will futureproof your city for generations to come, boost its economy and enable Smart City applications to make for a great place to live, work and play.

East Hartford FiberCity® is being built citywide, meaning we pass each and every home and business, enabling every household opportunity to connect, closing the digital divide.

Are you aTENANT OR LIVE IN A HOA?

We’re passing by every home and business in East Hartford – laying the fiber infrastructure the city needs to ensure EVERYONE has access to gigabit speeds.

But if you’re a tenant we need your Property Manager’s permission to enter the property. So we need you help!

If you are a tenant in an apartment, townhouse, condo, any other multi dwelling unit, or if you live in a HOA contact your property manager to tell them you want fiber! And tell your neighbors to do the same. Click on the button to find out more and equip yourself with the important information you need to share with your property manager.

Who is yourINTERNET SERVICE PROVIDER?

East Hartford FiberCity® is providing residents and businesses throughout the city with an exceptional Internet Service Provider, Flume Internet, who prides itself on delivering the best internet service possible. You can find out more about Flume Internet below.

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How is theNetwork Built?

You’ll see fiber cable being buried in either a small incision at the side of the roadway, or in the green space behind the curb or next to the sidewalk. SiFi Networks shall be responsible for keeping in good order and repair the sidewalks, curbs, gutters and green space directly impacted by SiFi Networks’ construction from the edge of the public right of way to and between the curb and to the private property line. We will restore or repair the work area when installation is complete.