Privacy Policy

Effective January 2021

This Privacy and Cookies Policy (“Privacy Policy”) sets out how SiFi Networks and its affiliates use and protect any information that you give us or is collected when you use this website (“Your Information”). Using our website constitutes your acceptance of this Privacy Policy. SiFi Networks is committed to making commercially reasonable efforts to comply with applicable laws and protect Your Information. This Privacy Policy describes how we collect, store and manage Your Information.

We may collect and store the following information:
• Email address and postal address
• Information about your home or business, current broadband services and service expectations
• Cookies
• Any other information requested or provided through this website
• We may update this Privacy Policy from time to time

Why do we collect your information?
We require this information to gather an understanding of your needs for our service and to gain a picture of the overall city’s needs in order to provide the best service.

What do we do with your information?
We may pass your details to:
• Third party service providers for the business purposes described in this Privacy Policy
• Internet service providers contracted to deliver a service to your city
• SiFi Networks affiliates
• Other than as described in this Privacy Policy, we will not sell or share Your Information to third parties unless we have your prior consent or are required by law to do so

What communications do we send you?
From time to time we may use the email or postal address which you have provided to:
• Send you update emails about the progress of fiber optic services in your city
• Notify you of SiFi Networks’ events in your city
• Contact you by email for marketing or market research purposes

How long do we retain your information?
We retain Your Information to for the business purposes described in this Privacy Policy until you opt out or are required by law to delete Your Information.

Security. Limitation of Liability.
We are committed to making commercially reasonable efforts to comply with applicable laws and protect Your Information. In order to minimize the likelihood of unauthorized access to or disclosure of Your Information, we have implemented commercially reasonable physical, electronic and administrative procedures. There is risk in providing information over the internet and although we take Your Information security seriously as described in this Privacy Policy, we disclaim any and all liability for any claims or damages that may result from unauthorized access to or disclosure of Your Information.

How we use cookies
A cookie is a small file which asks permission to be stored on your computer. Once you grant permission, the cookie is stored and helps analyze your web traffic and website preferences. Cookies allow web applications to respond to you as an individual. The web application can tailor its functionality to your preferences by gathering and remembering information about your preferences.
We use traffic log cookies to identify which of our webpages are being visited and used. This helps us analyze data about web page traffic and improve our website in order to tailor it to our customers’ needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website experience, by enabling us to monitor which webpages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer although doing so may prevent you from taking full advantage of our website.

Cookies use the following Google Analytics cookies _utma _utmc _ttmz
We use Google Analytics to monitor traffic levels, search queries and visits to this website.
Google Analytics stores IP address anonymously on its servers in the US, and neither SiFi Networks or Google associate your IP address with any personally identifiable information, however, SiFi Networks is not responsible or liable for Google Analytics’ handling of your data.
These cookies enable Google to determine whether you are a return visitor to the website, and to track the webpages that you visit during your session.

Links to other websites
As a courtesy, our website may contain hyperlinks to other websites of interest. However, you should note that we do not have any control over such other websites and they are not subject to this Privacy Policy. Therefore, we are not and will not be responsible or liable for your access and use of such other websites.

You may restrict the collection or use of Your Information in the following ways:

• Whenever you are asked to fill in a form on the SiFi Networks website, we state at the end “By submitting your details, you are indicating your consent to receiving communication, unless you have ticked the box below to indicate your objection to receiving this communication.”
You must tick the box presented below the above text if you do not want to receive communication from SiFi Networks, its third-party service providers, or its ISP contracted partner in your city.

• You may request details of Your Information or, if you have previously agreed to allow us to use Your Information as described in this Privacy Policy, you may change your mind at any time by emailing us at

• Opt-out of receiving any of the above emails or to remove Your Information previously provided to us by emailing or by unsubscribing, if such option is available through the emails or your email client, from the emails we may send to you.

• If you believe that any of Your Information we store is incorrect or incomplete, you can email us at as soon as possible, at the above address. We will endeavor to promptly correct any inaccuracies.