Rancho Cordova FiberCity®, CAFrequently Asked Questions

  • Who are the Internet Service Providers?

    GigabitNow is the internet service provider on Rancho Cordova FiberCity® network. Find out more find out more.

  • What services will they be offering?

    They will be offering a range of different services from 100MB to 10G. You will be able to choose from internet only to triple play (internet, video and phone).

  • Can I sign up for service now?

    You can pre-subscribe to sign up now!

  • How is the project being built?

    Using a technology called microtrenching. This is a really fast and efficient way of installing fiber with little disruption.

  • Can you fix my driveway cracks?

    Unfortunately, we are unable to offer this service as it is not a city restoration project.

  • Do I need a new TV and Computer to receive service?

    No you can continue to use your existing TV and computer.

  • Can I still park in the street during construction?

    Yes, as long as the area isn’t coned off with orange cones. If it is then there is still an activity that needs to be completed.

  • Are Tax payer dollars paying for this?

    No. This is a privately funded project with no tax payer’s dollars used.

  • How long will the construction last on my street?

    The construction is fast and efficient, the complete process will take just a few days.

  • How much will the internet cost?

    SiFi Networks doesn’t control pricing but GigabitNow will be competitively priced.

  • Will fiber be available to every neighborhood in Rancho Cordova?

    Once the network is complete fiber will be available to every neighborhood in Rancho Cordova, helping to close the digital divide.

  • What happens once I have pre-subscribed?

    Your GigabitNow will inform you as soon as service is available and an install team will contact you to find out a suitable time to install the equipment.

  • Do I need to be at home during the installation of the equipment? If so how long will it take?

    Yes there must be someone over the age of 18 at home at the time of installation. Install teams will call you to schedule a time that is convenient for you to come and install your equipment. Installation takes between 90 minutes to 2 hours.

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